Terms of service

These Terms of Service (“Terms”) govern the use of the website, services, and products offered by The Welders Workshop (“Company”, “we”, “our”, or “us”). By accessing our website, requesting quotes, submitting files, or placing an order, you agree to be bound by these Terms.

1. Scope of Services

The Welders Workshop provides fabrication, manufacturing, and design services including but not limited to:

CNC laser cutting
Plasma cutting
Metal fabrication
Welding services
CNC bending/forming
CAD drafting and design services
Custom manufactured metal parts
Fabricated components and assemblies

All work is performed in-shop, and completed parts are packaged and shipped to the customer unless otherwise specified.

2. Quotes and Pricing

All quotes provided by The Welders Workshop are:

Based on the information, drawings, files, or specifications provided by the customer
Valid for 30 days unless otherwise stated
Subject to revision if specifications change

Quotes may include costs for:

Materials
Machine time
Labor
Finishing
Packaging
Shipping (when applicable)

Final pricing may change if submitted files or specifications differ from those originally quoted.

3. Customer-Provided Files and Specifications

Customers may submit files including:

DXF
STEP
CAD drawings
Technical drawings
PDF specifications

The customer is solely responsible for the accuracy of all files and dimensions submitted.

The Welders Workshop is not responsible for design errors, incorrect dimensions, or functional issues resulting from customer-provided files.

4. Design Approval

For certain projects, customers may receive:

CAD drawings
Layout previews
Dimensioned drawings
Design proofs

Production will only begin after the customer provides approval.

Once approved, the design becomes the final manufacturing specification for the order.

Changes requested after approval may result in additional charges or delays.

5. Payment Terms

Payment may be required:

In full prior to production, or
As specified in the project quote or invoice

Accepted payment methods may include:

Credit card
Online payment invoice
Other methods approved by the Company

Orders will not enter production until payment requirements are satisfied.

6. Production and Lead Times

Estimated lead times are provided for planning purposes only.

Actual production time may vary depending on:

Order volume
Material availability
Machine scheduling
Project complexity

The Welders Workshop is not liable for delays caused by factors outside of its control.

7. Shipping and Delivery

All fabricated parts are shipped from our facility unless otherwise arranged.

Customers are responsible for providing:

Accurate shipping addresses
Any special delivery requirements

Shipping costs may be included in quotes or invoiced separately.

Once an order has shipped, The Welders Workshop is not responsible for delays caused by shipping carriers.

8. Returns and Refunds

All orders are subject to the Return and Refund Policy posted on this website.

Due to the custom nature of fabrication work, all sales are generally final once production begins.

Remakes or refunds will only be considered if the delivered product does not match the approved drawings or specifications.

9. Intellectual Property

Customers retain ownership of their submitted designs and files.

By submitting files for manufacturing, the customer grants The Welders Workshop permission to:

Use the files for manufacturing purposes
Modify files as necessary for production
Store files for future order reference

The Welders Workshop will not resell or distribute proprietary designs without permission.

10. Limitation of Liability

The Welders Workshop shall not be liable for:

Indirect or consequential damages
Loss of profits
Product misuse or improper installation
Failures resulting from design flaws in customer-provided files

Our liability shall not exceed the total amount paid for the specific order in question.

11. Product Use and Responsibility

Customers are responsible for ensuring that any parts manufactured are:

Properly engineered
Used safely
Installed correctly
Compliant with applicable regulations

The Welders Workshop does not provide engineering certification unless explicitly stated in writing.

12. Order Cancellation

Orders may only be canceled before production begins.

Once materials have been purchased or fabrication has started, the order cannot be canceled.

13. Governing Law

These Terms of Service shall be governed by and interpreted under the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.

14. Changes to These Terms

The Welders Workshop reserves the right to modify these Terms of Service at any time.

Updated terms will be posted on the website with a revised effective date.

Continued use of the website or services constitutes acceptance of the updated Terms.

15. Contact Information

For questions regarding these Terms of Service:

The Welders Workshop

Sales@theweldersworkshop.com